Browser Issues:

IE: Explorer Users

1. Start your Internet Explorer browser
2. Choose Tools from the menu bar (at top of screen)
3. Choose Internet Options
4. Go to Temporary Internet Files Section (the second section) and Click on Settings
5. Click on option 'Every visit to the page' then click on OK
6. Click on OK to exit the Internet Options menu
7. Close the browser
8. Start your Internet Explorer browser again or simply press F5 at top of your keyword.

1. Start your Internet Explorer browser
2. Choose Tools from the menu bar (at top of screen)
3. Choose Internet Options
4. Click on Delete Files button, tick 'Delete all offline content', then click on OK
5. Click on the Clear History button then click on OK
6. Click on OK to exit the Internet Options menu
7. Close the browser
8. Start your Internet Explorer browser again.

Which browser are you using and which version number?

What if I forget my password?

Updates for most common OS Platforms

What if I discover that I have input some incorrect personal information?

Technical Aspects